|
One of BioSolveIT's most important missions is to provide our customers with premium support, thus enabling them to make the best possible use of our software tools. Therefore, it is vital that we receive your detailed feedback. Please share with us your experiences (good or bad), any bugs you detected, or any suggestions for further improvements to our software.
In order to coordinate our efforts please use this portal, thereby insuring that the responsible developer receives your message and any hold-ups can be avoided.
We recommend that the interested user bookmarks this page and subscribes to our newsletter to keep informed about new tips & tricks.
|
| knowledge base |
Maybe you can find the answer to your question already in our knowledge base!
 Search the knowledge base |
 |
|
|
|
| request form |
The following form will send your request directly to the BioSolveIT support center. The only mandatory entries are your email address and a question and/or a problem description in the 'Message' area (dark fields). The other details are optional but will help the support crew in processing your request. Additionally, you should consider attaching a compressed package of input and/or log files so that we may accurately reproduce your scenario.
|
|
|
